SHIPPING POLICY
Last Updated: [Insert Date]
At ALORIA, we aim to make every delivery simple, secure and reliable. Each order is carefully prepared before being handed over to our delivery partner.
1. Order Processing
Orders are normally processed within 1–3 business days after confirmation.
Orders may require additional processing time during:
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Sale periods
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Public holidays
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Product launches
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High-volume shopping periods
We will contact you if there is a significant delay affecting your order.
2. Delivery Time
Once your order has been dispatched, delivery time may vary depending on your location and the courier service.
Estimated delivery time:
Major Cities: 2–5 business days
Other Areas: 3–7 business days
These are estimated delivery times and are not guaranteed.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
ALORIA may occasionally offer free delivery promotions.
4. Order Confirmation
For Cash on Delivery orders, our team may contact you by phone or WhatsApp to confirm your order before dispatch.
Please ensure that your provided contact information is correct and active.
5. Delivery Address
Customers are responsible for providing an accurate and complete delivery address.
ALORIA is not responsible for delays caused by:
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Incorrect addresses
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Incomplete address information
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Unreachable customers
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Customer-requested delivery changes
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Courier service limitations
6. Delayed Deliveries
Delivery times can occasionally be affected by courier delays, weather conditions, public holidays, unforeseen circumstances or other factors outside our direct control.
We appreciate your patience in such situations.
7. Damaged Packages
If your parcel appears damaged when delivered, please contact ALORIA customer support as soon as possible and provide photographs or other relevant evidence.
8. Contact
For shipping assistance:
Email: a99695866@gmail.com
WhatsApp / Call: 0340 9781133
ALORIA
Timeless Style • Personal Service • Refined Detail